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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Howard

March 5, 2025

5  out of  5
rating by Howard
"Top tier service ! Jen made my whole process fast and easy ! Very polite and professional, couldn’t have asked for a better agent and service. Easily 10/10 highly recommend"
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loretta jones

February 26, 2025

5  out of  5
rating by loretta jones
"Answered questions. Warm and friendly. Was nor pushy or tried to talk me into anything."
We responded:
"Thank you so much for taking the time to share your experience! We're delighted to hear that you found our team warm and friendly, and that your questions were answered to your satisfaction. We believe in providing a comfortable environment where our clients feel supported without any pressure. Your feedback is invaluable to us, and we truly appreciate your kind words. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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shri

February 25, 2025

5  out of  5
rating by shri
"They are quick and patient. Very trusted and helped me to switch in day."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Courtney O'Brien State Farm Agent Exton, Pennsylvania "
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Sarah Mabie

February 24, 2025

5  out of  5
rating by Sarah Mabie
"I wanted to share my positive experience dealing with your State Farm office. After my recent accident, I was very stressed about the situation. However, calling your office and speaking with Jennifer MacNeill was a pleasure. She put my mind at ease and made the entire process very easy to deal with, from arranging the rental car to maintaining communication. It's comforting to know that I can trust the ladies at your State Farm office for help whenever I need it. Thank you for providing such excellent service."
We responded:
"Thank you for reviewing our State Farm office! We are so happy that Jen took great care of you and was able to help make the process as smooth as possible, that is our goal! We appreciate your positive feedback and we look forward to continuing to help you with your insurance needs! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Ian Cheeseman

February 20, 2025

5  out of  5
rating by Ian Cheeseman
"I was lucky enough to be helped by Jen M. She helped me switch car insurers from a more expensive and harder to understand car insurer, to what seems like a very professional and profitable State Farm Insurance. I was looking to save money and understand the benefits more clearly. Jen M. walked me through everything I was paying for and how I was protected heaven forbid I get in an accident, but I actually feel safer driving now. Thanks again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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John Harvey

February 19, 2025

5  out of  5
rating by John Harvey
"Saved me $100 a month on car insurance."
We responded:
"John, thank you so much for taking the time to write us a review. we are so happy that we were able to help you save some money! We look forward to working with you and helping with your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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rajeev

February 19, 2025

5  out of  5
rating by rajeev
"I had a fantastic experience with Jennifer .She took the time to explain all my options clearly and helped me find the best coverage for my needs at a great price. Her responsiveness and professionalism were outstanding. Highly recommend!"
We responded:
"Hi Rajeev, thank you for taking the time to write a review for our office. It is important to us that we work to help you find the best coverage for your needs and that you fully understand them. We look forward to servicing your policies and thank you so much for trusting State Farm! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Ryan Kolb

January 31, 2025

5  out of  5
rating by Ryan Kolb
"Best decision I could have made. Wish I would have done it sooner. Thank you Jen. For saving me over 100 dollars a month and getting me better coverage than I had before at Geico."
We responded:
"Hi Ryan, thank you for your review! We are happy that we were able to save you some money while offering you better coverage! We appreciate your business here at State Farm and we look forward to working with you! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Megan McCullough

January 29, 2025

5  out of  5
rating by Megan McCullough
"I recently had the pleasure of working with Jennifer. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Jen to anyone looking for an insurance agency that puts customers first"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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Steve Dee

January 24, 2025

5  out of  5
rating by Steve Dee
"Recently i got some good service from Jennifer Baumeister, she was a pleasure to correspond with , i would certainly recommend her helping you with your Car & Home insurance needs 🙂"
We responded:
"Steve, Thank you so much for taking the time to review our office, we truly appreciate it! We are so happy we were able to help you save on your auto and home insurance and we are here for any of your additional insurance needs. We look forward to working with you and we thank you for your business! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Meaghan Finegan

January 24, 2025

5  out of  5
rating by Meaghan Finegan
"Courtney OBrien’s office and staff does a phenomenal job at providing personal friendly customer service .Jennifer is the best 😊. Thanks Courtney"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Beth Sorrentino

January 17, 2025

5  out of  5
rating by Beth Sorrentino
"Jennifer went above and beyond to help me get aa policy that I could afford and that was really good. I highly recommend going through them for insurance."
We responded:
"Hi Beth, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Joseph Sullivan (DJ Sully)

January 16, 2025

5  out of  5
rating by Joseph Sullivan (DJ Sully)
"A Model for other rookie agents to follow….this woman has tremendous work ethic and is one of the most tenacious insurance agents I’ve ever seen! Jen, first reached out to me probably around 2015 (ish) and all she knew was I was up for renewal and she wanted to capture my business. Now how she knew I was up for renewal I have no idea I’m assuming you can buy leads from certain businesses where you pay a fee and they’ll give you X amount of leads, now this is already above and beyond what most insurance agents do to insure they’re successful. Needless to say her quote came in higher than my insurance at the time and at the time I was still happy with Allstate so we didn’t end up doing business at that time. Now, fast forward to now some 10 years later and I finally signed with Jen and State Farm! She’s been actively trying for all that time and it finally worked out which I’m happy about. I could have saved even more money by going with another insurance company (they were around $20 less a month) but I went with Jen because I believe her services will be worth it in the end. I can’t stand not being able to get a human on the phone when I need to and with the other company I’m pretty sure trying to get a actual person on the phone would most likely be a challenge and that’s the thing, in my opinion to pay a little bit more each month for the services of what Jen has to offer I’d pick Jen every time. She’s a rare breed and I look forward to being with her and State Farm for years to come. I highly recommend Jen for all your insurance needs, check her out you won’t be disappointed. Thanks again Jen!"
We responded:
"Hi Joseph, Thank you so much for taking the time to review the service you have received from Jennifer in our office. We are honored by your positive feedback! We appreciate your business and we look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Sarittha

December 18, 2024

5  out of  5
rating by Sarittha
"I got new camera and accessories for my son and wanted to make sure that it’s protected from theft. My son’s birding mentor suggested that we can try state farm and when I reached out to, I was so happy with the way Jennifer listened to my needs and found an insurance that exactly matched my requirements and gave a quote. I really appreciate the way they have taken care to listen to the customer. I was even told that I will get a copy of the insurance mailed, which I’m waiting on."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Please let us know if we can ever help you with anything else. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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Pastora Lizbeth Rabelo

December 9, 2024

5  out of  5
rating by Pastora Lizbeth Rabelo
"I recommend this agent to anyone Jennifer Baumeister was great helping me save a lot of money on my car insurance. She was very helpful and caring for my situation and did not stop until she came with a very nice quote for me deal that I couldn’t say no the difference in money saving was amazing. Thanks Jennifer and State Farm for your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and we love that we were able to save you money! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Murtuza Bhopalwala

December 3, 2024

5  out of  5
rating by Murtuza Bhopalwala
"Recently used them for my home and auto. Competitive rates and good service from Jennifer!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please do not hesitate to reach out if you need anything. We are happy to help in any capacity. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Mounika Chinthakuntla

November 26, 2024

5  out of  5
rating by Mounika Chinthakuntla
"Jennifer is very proactive and responsive. We took both Auto and Home Insurance, she was very thorough, followed up with all the questions and made sure we got the insurance as per our requests. The quotes that were given to us were the cheapest to any insurance provides and still having the same and good coverage. I would 100% percent recommend Jennifer and StateFarm for your insurance needs. They are the best."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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tim dalessandro

November 26, 2024

5  out of  5
rating by tim dalessandro
"Jen Baumeister was very helpful, informative and prompt in getting the required information"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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Lisa Martino

November 26, 2024

5  out of  5
rating by Lisa Martino
"Jen B. was professional, personable, and knowledgeable. She provided excellent service and helpful advice. I highly recommend!” Lisa M."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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Melissa Buccheri

October 22, 2024

5  out of  5
rating by Melissa Buccheri
"Jennifer at State Farm was kind, courteous and very helpful to find the right insurance for my needs. She went above and beyond for me!! Truly appreciate her!"
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Julie Broderick

October 22, 2024

5  out of  5
rating by Julie Broderick
"Very responsive agent, everything was explained in detail to me, rates seem fair, policy was issued quickly. Definitely recommend this State Farm agent!"
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John Mammen

October 8, 2024

5  out of  5
rating by John Mammen
"Great job get all the issues worked out. Very professional"
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Terrie Levatino

October 8, 2024

5  out of  5
rating by Terrie Levatino
"Jennifer at State Farm was kind, courteous and very helpful to find the right insurance for my needs."
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Monjur Ahmed

August 21, 2024

5  out of  5
rating by Monjur Ahmed
"Excellent service provided to me."
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John Atkinson

June 28, 2024

5  out of  5
rating by John Atkinson
"I have been frustrated lately with insurance companies with the back and forth policies and changes and especially the fees but more so trying to get a hold of them after I have signed all the papers and have gotten the insurance it seemed the only way to ever talk to them is miss a payment now I've talked to State farms and my agent Jennifer really makes me feel like I am part of something it just feels different talking to her like I've known her for a long time she takes her time she's not rushing me off the phone and she remembers things that I spoke to her on our last conversation I like that I don't think I'll be looking anymore I'm pretty happy here and I think you will be too if you just give Jennifer a call and you will understand what I'm saying"